Support centre

Customers

Instructions, tickets and much more.

Knowledge database

Knowledge

≪Knowledge≫ is the knowledge database for our customers. It provides detailed information on the operation and use of our units.

Instructions Series 6

Instructions Series 5

All content is protected by copyright and is the property of HB-Therm AG.

Digital tool

e-cockpit App

The HB-Therm ≪e-cockpit App≫ for smartphones and tablets (iOS and Android) includes a QR scanner specifically developed for HB-Therm codes, providing direct access to extended online assistance. In addition, it offers numerous remote functions and easy access to HB-Therm Support.

Digital tool

e-cockpit Web

With ≪e-cockpit Web≫, HB-Therm provides the functions of the e-cockpit App directly in the browser.

The platform combines the ticket functions with the data of the digital twin, enabling easy access to information and support.

Main functions

  • Central platform for unit overview and management
  • Ticket system for communication with HB-Therm
  • Unit-specific documents (spare parts lists, certificates)